Referrals

Doctors in this practice are competent at handling common health problems. When necessary, they can use the opinions of specialists. You can discuss this openly with your doctor, including potential out of pocket expenses.

​

Patient Feedback

Your comments on our medical services are always welcome. If there is any way we can improve for your benefit, we will. If you prefer, you can contact Health Care Complaints Commission on 1800 043 159.

​

Reminder System

We offer a service of sending appointment reminders via SMS. If you would like to register, or opt out, please let administration know.

We also send occasional reminders regarding health services according to your care. Again, if you wish to opt out, please speak to our administration staff.

​

Test Results

Results are reviewed by the doctors and acted on in a timely manner. We will contact you if necessary

​

Cooinda Aged Care Facility

Doctors at this practice visit and attend to the needs of the residents of Cooinda (our local aged care facility).

​

Our Time

Despite our best intentions, we sometimes run late. This is usually because someone has needed unexpected urgent attention. We thank you for your consideration.

​

Patient Privacy

This practice protects your personal health information to ensure it is only available to authorised staff members for the intended purposes and to comply with the Privacy Act. 

​

My Health Record

My Health Record is a secure online summary of your health information. You can control what goes into it, and who is allowed to access it. You can choose to share your health information with your doctors, hospitals and other healthcare providers. To register, speak to administration, or visit www.myhealthrecord.gov.au.

​

​

​

​